Privacy Policy
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Privacy Policy — Attica Movers SA
This Privacy Policy explains why Attica Movers SA collects your personal data, how it uses that data, and the rights you have under Regulation (EU) 2016/679 (General Data Protection Regulation / GDPR).
01. What Data We Collect
When you register as our customer, a personal file is created for you. This may include:
a) Contact information
Full name, home address, landline and mobile telephone numbers, email address.
b) Identification information
Copy of an identity card or passport (only for third countries), date of birth, gender, nationality, Greek tax identification number (AFM), social security number (AMKA), identity card number.
c) Lists of personal belongings and household goods
During a home survey, we may become aware of sensitive personal information. Such information is not recorded in any company document and is not disclosed to unauthorized third parties.
Data is collected via email, fax, telephone or during a visit to your home.
02. Why We Collect Your Data
Your personal data is collected and processed exclusively for:
- Providing moving and transport services under our contractual relationship
- Sharing necessary information with shipping companies and airlines to track your shipment
- Accounting and tax purposes (legal obligation)
- Training our staff
03. Who We Share Your Data With
To properly perform our services, we may share the necessary personal data with:
- Partner carriers and freight forwarders
- Customs agents
- Shipping companies and airlines
- Insurance companies
- Accountants
- Quality certification bodies (FIDI, ISO)
- Judicial and prosecuting authorities (when required by law)
We will not use or transfer your data to third parties outside the company without your consent, unless required by law.
04. How Long We Retain Your Data
We retain your records for ten (10) years for tax purposes. Once this period has elapsed, the data is destroyed. If you have consented to receive promotional material, the relevant data will be retained until you request to withdraw your consent.
05. Your Rights
Under the GDPR, you have the following rights:
- Right to withdraw consent at any time
- Right of access to the data we hold about you
- Right to rectification of inaccurate data
- Right to erasure (the “right to be forgotten”)
- Right to restriction of processing
- Right to data portability
- Right to object to processing
To exercise any of these rights, please contact us in writing. We will respond within 30 days.
You also have the right to lodge a complaint with the Hellenic Data Protection Authority:
- Address: 1–3 Kifisias Avenue, 115 23 Athens
- Tel: 210-6475600
- Email: complaints@dpa.gr
06. Data Security
We take all appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure or destruction. All employees and external partners have signed a confidentiality agreement.
Data Controller
Georgia Kasimati
Email: info@atticamovers.gr
Attica Movers SA, 19 Syngrou Avenue, 117 43 Athens
Tel: 210 9216773
We reserve the right to amend this Policy at any time. Changes take effect from the moment they are published on this website.